Terms & Conditions

Our obligation, but also our main care, is that the information presented in the webpage www.ramazottibags.com regarding quality, quantity, the main characteristics and prices of the products are absolutely accurate.

Still, on your computer screen some products may appear slightly different in size, color and texture in relation to reality.

The prices contained in the relevant lists beside each product include VAT.

These prices regard the available quantities, while www.ramazottibags.com reserves its right to amend the description and the prices of its products without previous information; it promises however, to complete your order and send the products you ordered with the characteristics and prices appearing on its webpage at the time of the order.

If you wish to cancel an order during the electronic order process, you can press “cancel” and the order process is interrupted automatically.

Our goal is to ensure your full satisfaction. If for any reason you are not satisfied by your order, you can exercise your right to return a part or all the products you bought within fourteen (14) days from the receipt date.

Our aim is to ensure your full satisfaction. If for any reason you are n not satisfied with the size or the model you ordered, you may exercise your right to return it within fourteen (14) days from the receipt date.

It is clarified that the products being returned must not be used, worn, washed, altered or damaged and the labels accompanying the product must be there, exactly the way they were when you received it together with the retail sale receipt and the invoice. You must also communicate by e-mail at ramazottibags@gmail.com in order to be given instructions and a return code.

If the product you requested is not available (e. g. larger size), we will either return your money or credit the cost of the specific product to your account and can be used for any new order you wish.

In all the above cases return expenses are charged to the client.

For the return of a faultless product the return cost is charges to the client, while the cost of re-shipping the item you may choose in replacement is charged in total to www.ramazottibags.com.

In the unlikely case that you receive a faulty or damaged product, www.ramazottibags.com will make every possible effort to replace it with an identical or similar product without any additional cost to you. You must, however, inform us by e-mail at ramazottibags@gmail.com so that we send you instructions to return the product and give you a return code. If the product is no longer available, it can be replaced by a product of equal value following arrangements or we can refund the money to you.

www.ramazottibags.com has no guarantee policy. We are not liable for any damage that may occur because of normal wear, bad use and destruction during label removal.

For all the products included in www.ramazottibags.com catalogs, there are clear indications regarding the availability of our storeroom. The transaction will only be considered completed after a written electronic confirmation has been sent. If the performance of an order is impossible, www.ramazottibags.com has the right to withdraw and not to fulfill it, and if the price has already been collected, it is refunded by credit into your Bank account.

The links in this area are not controlled by www.ramazottibags.com and our Company bears no responsibility for the contents, changes or the way of information through them.

www.ramazottibags.com gives its users the possibility to choose their information about new products it promotes to market and other possible offers, payment arrangements etc. by sending advertising-information messages to their electronic or post address or by phone.  www.ramazottibags.com will not abuse the above-mentioned service if the users request its interruption.

Users’ details (name, email address, home address etc.) and the details of the transactions of the e-shop users are considered confidential, as is the case in ordinary transactions at a commercial shop.

The personal data you make available to us at your inscription as a member are used exclusively for the execution of your transactions.

www.ramazottibags.com provides safety through encryption Secure  Socket Layer (SSL), one of the most reliable technologies used all over the world for the safety of online transactions. If at any point on the site, you are requested to enter personal data, www.ramazottibags.com uses SSL technology, so that your personal data is moved encrypted by our server.

In order to enter the e-shop of the COMPANY MARNIK LTD you use two codes, the Entry Code (Email address) and the Personal Secret Safety Code (password). The e-shop of the COMPANY MARNIK LTD gives you δίνει the possibility to change the Personal Secret Safety Code (password) as often as you wish and we recommend that you change your password regularly for reasons of security and avoid using the same codes.

www.ramazottibags.com reserves the right to amend or renew the terms and conditions of its transactions. All transactions you carry out through www.ramazottibags.com are governed by the International and European law which governs issues related to e-commerce and also by the Law about consumer protection (L. 2020) which settles issues regarding distance sales. The exclusive jurisdiction on any dispute that may arise from the use of the webpage and from the transactions carried out through it lies with the Courts of Limassol.

The site of the shop of www.ramazottibags.com used cookies because without them, operation of some of its basic service would be impossible.

The status of orders, multiple selections of users, storing items in the basket or in the list, recognition and facilitation of frequent users as well as improvement of the site content.

Cookies do not cause damage to the users’ computers or the files stored therein, and they are automatically deleted every time you exit the site.

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